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Leder i København

We are seeking a creative and experienced leader to our Global Academy in digital dentistry education to develop and support the strategic development and implementation of learning and trainings strategies to support ▶3Shape◀ vision. The Head of Global Academy will be responsible for developing and implementing comprehensive training programs, overseeing a team of training and education managers, and ensuring the highest standards of learning and development for our global customer base.In this role, you will be an integral part of a leadership team that delivers the strategic vision and operational quality of the Customer Experience & Engagement function, including leaders of Customer Success, Customer Support, CX Office and Support Operations teams. You are expected to collaborate closely with other leaders to build a culture of innovation, continuous improvement, and high performance.Key Responsibilities:

  • Develop and oversee the implementation of cutting-edge global training methodologies and programs for ▶3Shape◀ solutions, ensuring alignment with industry standards and best practices.
  • Lead and support a team of training and education managers, providing guidance, support, and professional development opportunities.
  • Collaborate with cross-functional teams, including marketing, regional academies, product development, and customer support, to ensure training programs are aligned with company goals and customer needs.
  • Monit...